**Accept certificates when accessing library resources.**

IE:  ignore the warning and accept the certificate.
FireFox:  add the certificate as an exception.
(This only applies to accessing library resources through one of the TAMU library web sites.)

Supported browsers: Use or upgrade to Internet Explorer 6, 7, 8; Firefox 2, 3; Safari 2, 3; or Opera 9.

Allow cookies and JavaScript.

NetID and password, or TAMHSC login and password:

• Off campus access requires a NetID/password or TAMHSC login/password.
• NetID/password:  CIS Help Desk Central - 979-845-8300 (toll free at 800-246-1962).
  Verify your correct NetID and/or try resetting your password.
• TAMHSC login/password:  HSC OIT helpdesk - HelpDesk@tamhsc.edu , 800-799-7472 .
• Check your NetID:  not everyone with a NetID has access to library resources.

Incorrect institution authentication displays

• CAS window and NetID instead of TAMHSC login.
  TAMHSC instead of CAS NetID window
• Close all browser windows, restart browser and try again.
• If unsuccessful, delete all cookies, close browser windows, restart browser and try again.
• CIS instructions for deleting cookies and cache for different browsers.
  Safari information is under Alternate Browsers.

Test firewall settings.

Ask for assistance, AskMSL@library.tamu.edu, 979-845-7428, or through Check your NetID.